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Welcome to the Mental Health & Wellbeing Team Appointment Guide!

This page will walk you through the steps to book and attend an appointment with our Mental Health & Wellbeing team using Telus CHR. If you cannot find a time that works for you please contact us.

If you prefer not to book online, you can always contact our office by phone, in person, or via email to schedule your appointment.

E-mail: mhwellbeing@nipissingu.ca, Phone: 705-474-3450 Ext: 4507, our office is located in room B210, open Monday to Friday 8:30 - 4:30 PM (the last appointment begins at 3:30 PM)

You can schedule your appointments within the CHR Connect app as well as the following web-based method.

Steps to book an appointment

Booking Steps:

  1. Visit nipissingu.inputhealth.com/ebooking#new
  2. Are you a Nipissing University student? (Yes/No)
  3. Log in with:
    • Nipissing University Student ID
    • Nipissing University Email
  4. Enter the passcode sent to your Nipissing University email
  5. Choose the type of appointment you are looking for.
  6. Choose appointment format (Virtual/In-Person)
  7. Select appointment subtype
  8. Pick a date and time
  9. Verify/add demographic information
  10. Review and submit request
  11. Receive confirmation and reminders via email

Feel free to reach out if you need any help!

You should receive an e-mail to confirm your e-mail address to be linked to your Telus CHR Connect App.

Telus CHR Connect App

Important Note: If you’ve used TELUS CHR Connect for another clinic before, log in to chrconnect.telushealth.com using your existing credentials. Once logged in, you can add this clinic to your account by selecting Add Clinic and searching for Nipissing University Mental Health & Wellbeing.

You can use the website or download the app here: Telus CHR Connect for Android on Google Play Store or Telus CHR Connect for Apple on iTunes

CHR Connect is a patient-centred app designed to enhance your healthcare experience. With its user-friendly features, you can:

- Virtual Visits: Connect with your provider for virtual consultations.
- Complete Questionnaires: Fill out necessary forms directly within the app for a streamlined process.
- Communicate with Your Provider: Send and receive messages; if enabled, respond and attach documents for a more interactive experience.
- Update Your Information: Easily manage and update your demographic details.

CHR Connect empowers you to take control of your Mental Health & Wellbeing journey, making communication and appointment management more efficient and convenient.

If you have any questions about your Telus account or need support to book an appointment do not hesitate to contact our office.

Attending Virtual Appointments

  • A virtual link will be sent to you 5 minutes before your scheduled appointment.
  • You can also join via the Telus Connect App.
  • Please ensure you use Google Chrome as your web browser.
  • If you experience audio or camera issues, ensure that your camera and microphone are enabled in Chrome. 
    • To check, click the small control icon on the left side of the web address bar while on your virtual visit page. From there, confirm that both audio and camera settings are toggled on.
    • Google Support Instructions - Use your camera and microphone in Chrome
  • If ongoing issues persist please call us at 705-474-3450 Ext: 4507 we will do our best to connect you.
Book an Appointment
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