Yes Employment Services is looking to hire 3 positive, resourceful, and dedicated individuals to take on the position of:
Employment Consultant / Workshop Facilitator
This individual will be responsible for providing customer service and support to clients in our Resource Centre
Yes Employment Services is a registered charity offering a wide range of services to assist job seekers of all ages and newcomers to Canada to meet their employment and training goals.
Yes is committed to building an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our goals and objectives. We are looking for an individual who is passionate about helping members of the community fulfill their employment-related goals.
Job Title: 3.0 FTE - Employment Consultant / Workshop Facilitator
Reports to: Program Manager
Salary Grid: $57,606-$70,900
Key Responsibilities:
- Ensure a welcoming reception of clients into our services
- Maintain a safe, inclusive environment for our diverse client groups
- Coach job seekers in creating a career path and provide supports and tools needed to succeed
- Complete eligibility assessments and guide clients to appropriate programs and services
- Provide liaison and referrals to local organizations, agencies, and community partners
- Perform administrative duties to support the Resource Centre's operations
- Create and update resource materials to ensure they are well-maintained and easily accessible for clients/staff
- Create and facilitate employment workshops on a variety of relevant topics
- Assist clients and resource centre staff with MS Office applications, databases, spreadsheets, virtual workspaces/remote work platforms (e.g. MS Teams, Zoom), assistive technologies, online applications/browsing, and business equipment
- Additional IT experience considered an asset: Troubleshoot and perform minor maintenance on computers, tablets, fax machines, photocopiers, and other standard office equipment
Qualifications:
- University degree Social Sciences preferred
- Over one year of experience working in a customer service environment or working with vulnerable populations
- Relevant experience working in social sciences and/or providing employment services
- Compassionate and empathetic individual
- Proven organizational and problem-solving skills
- Ability to effectively handle competing demands
- Crisis intervention and conflict resolution skills.
- Able to work in a team setting, effective communication and interpersonal skills
- Strong computer skills (e.g. MS Office applications, remote work platforms, assistive technologies) required – ability to troubleshoot and perform minor maintenance on office equipment an asset
- Bilingualism is an asset
Please submit all applications, consisting of a resume and cover letter by Friday, July 5th at 4 pm to:
Jordie Leggett, Director of Operations
jordie.leggett@yesnorthbay.com
Yes Employment Services Nipissing is proud to be an equal-opportunity employer.
We are committed to employment equity, diversity, and inclusion in the workplace.
In accordance with Yes’ Accessibility Policy, accommodations will be provided in all parts of the hiring process. Applicants are encouraged to make their needs known in advance to the Director of Operations.